Committed to quality customer service, our objective is to build lasting working relationships, so our service doesn’t end when your contract begins.
The Energy Brokers' suite of bureau services aim to eradicate the administrative effort and associated cost of ensuring that your utility bills are correct, while our online services and market intelligence assist in managing your energy budgets and provide support for informed decision making
As contract structures become increasingly complex, checking and confirming your utility bills can prove a time-consuming and potentially confusing task. Our dedicated team of billing specialists can undertake bill validations retrospectively or if preferred, prior to payment, giving you the peace of mind that you are only paying invoices which are correct.
In addition, our specialist team will undertake to assist in the resolution of a variety of post-contract queries, liaising with the appropriate supplier on your behalf to ensure fast and accurate solutions.
Our post-contract services include;
As energy prices continue to rise and environmental directives present further challenges, the need to monitor and control energy performance has become a critical factor in controlling costs.
Offering secure access, our client-side website delivers a suite of value added services that help you to track energy usage patterns at your convenience; providing an invaluable asset for cost management.
Key functions offered include;
Feedback – Delivers monthly reports detailing actual and predicted spend on a site specific or consolidated multi-site basis.
Data – Delivers energy usage patterns in an easy to use, printable graphical format.
Price Trends – Up to date graphs detailing wholesale price trends for core energy markets.
TEBL Ticker – Delivering within day updates on energy pricing and key market events.
Energy markets are dynamic and against a backdrop of higher and more volatile daily traded prices, the need for good quality market intelligence has become critical in ensuring informed decision-making.
While your dedicated Account Manager is always on hand to advise you on how to optimize your contract’s performance, The Energy Brokers also publish a comprehensive set of regular reports, researched and written by a team of dedicated professionals who are monitoring pricing throughout the day.
Delivering a detailed insight into the core energy markets, our reporting includes online access to within day pricing movements, plus a range of weekly and monthly issued publications, all geared towards assisting you to formulate a strong strategic approach to your energy purchasing.
Click here to view an example of our online within day updates
Click here to view an example of our weekly Price Focus report
Click here to view an example of our monthly EU Energy Pricing Assessment report
Click here to view an example of our monthly Utility Focus report
We offer all the reports above, together with the within day pricing updates on our client access website.
To discuss how our support services can benefit your business,
please contact info@tebl.com