Industry acronyms and selected water glossary

ADU

Average Daily Usage

AMP 6

Asset Management Period covering 2015 – 2020

AMR

Automatic Meter Reader

Borehole

A narrow shaft bored in the ground for the purpose of water extraction

CMA

Central Market Agency – Scottish database containing all information relating to registered SPIDs

CMOS

Central Market Operating System – a large database holding all information relating to registered SPIDs

Consolidation

Bringing together multiple supplies with multiple retailers together under one contract

CTP

Customer Transfer Protocol – the process that must be followed when changing water retailers

DEFRA

Department for Environment, Food and Rural Affairs

De-regulation

The water market opened up to competition in England for all non-household properties regardless of consumption from April 1st 2017

EDI

Electronic Data Interchange

I&C

Industrial & Commercial

ITT

Invite to tender

m3

Cubic meter or 1,000 liters

Ml

Megalitre – one megalitre is equal to 1,000 cubic meters or one million liters. A standard Olympic-size swimming pool contains 2.5Ml of water

MOSL

Market Operating Systems Limited – the market operator of England’s new non-household water market

New Entrant

A new water retailer in the market, usually not previously affiliated with an existing water wholesaler

N-HH

Non-HouseHold

OFWAT

The economic regulator of the water sector in England and Wales

Openwater

Website set up to be a one stop shop for all things related to the open water market

Potable Water

Water that has been filtered, cleaned, treated in order to meet the standards for drinking water

Retail

Customer-facing services, eg. billing, meter reading and call center services

Retail Minus

A type of contract predominantly offered in Scotland – It acts as a discounted rate eg. retail costs – 20%

Self-Supply

You can apply for a self-supply license which allows you to pay wholesale costs in exchange for taking on the responsibilities that general license holders would normally provide

SME

Small/Medium Enterprise

SPID

Supply Point ID number

SWD

Surface Water Drainage

Switching

The act of changing from one water retailer to another

TE

Trade effluent

TPI

Third Party Intermediary

Wholesale

The inputting of water to of the removal of sewage from the network either by an incumbent or by licensee with a wholesale or disposal authorisation

Wholesale Plus

A type of contract predominantly offered in England – it acts like a tracker mortgage eg. Wholesale costs + 2.05 %

WICS

Water Industry Commission for Scotland